Tuesday, December 15, 2009

HP printer not recognising HP toner supplies as 'authentic'?

I have an HP LaserJet 2600n and when I insert toner cartridges it tells me ';non-HP supplies installed'; or words to that effect. Yet I have never bought anything other than HP toner, and from reputable stores, too - so they're not refilled cartridges or anything like that.





Anyone got any suggestions before I call HP and condemn myself to several hours in tech support purgatory?





I have tried Googling and I have tried the HP support pages, too. No dice.HP printer not recognising HP toner supplies as 'authentic'?
try cleaning the contacts of the cartridges, restart the computer and then reinstall the cartridges.

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